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Privacy Policy

Keel (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

By accessing or using the Keel website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information

Information you provide directly, such as:

  • Name
  • Mobile number
  • Delivery address
  • Email address
  • Payment information (processed securely through third-party providers)
  • Order details and preferences

B. Automatically Collected Information 

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visit
  • Cookies and similar tracking technologies

C. Communication Information

If you contact us via email, phone, or website forms, we may store the details of your communication.


2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To verify your identity and contact you when needed
  • To improve website performance and user experience
  • To respond to your inquiries and customer support requests
  • To send service-related notifications (order updates, confirmations, etc.)
  • To improve our products, services, and offerings
  • To comply with legal and regulatory requirements

We do not sell, trade, or rent your personal information to any third party.


3. Sharing Your Information

We may share your information only with:

A. Service Providers 

Such as:

  • Delivery partners
  • Payment processors
  • Technical and hosting partners 

These parties are authorized to use your information solely to provide services on our behalf.

B. Legal Compliance 

We may disclose information if required by:

  • Law
  • Government authorities
  • Regulatory compliance
  • Protection of our rights, users, or the public


4. Cookies & Tracking Technologies

Keel uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Enhance website performance 

You may disable cookies through your browser settings; however, doing so may affect your user experience.


5. Data Security 

We take strict measures to protect your personal information, including:

  • Secure servers
  • Encryption protocols
  • Access restrictions to sensitive data

While we take all reasonable precautions, no method of online transmission is 100% secure.
Your use of the website acknowledges this limitation.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for certain types of processing
  • Request clarification on how your data is used

To exercise these rights, email us at info@keelkw.com.


7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies.


8. Children’s Privacy 

Keel does not knowingly collect personal information from individuals under the age of 18.
If we learn that such data has been collected, we will delete it promptly.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of the website constitutes acceptance of the revised policy.


10. Contact Us 

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

Email: info@keelkw.com
Phone: +965 65882288